free website templates

Remote Assistance and Payments

Remote Assistance is a service that allows us to diagnose and repair your computer from a remote connection through the internet.  As long as you have a comptuer that is starting up and has a stable internet connection, we can help you.

This is ideal if you have to sort out a particular issue quickly and without any hassle. Payments can be deposited to our bank account or you can do an online bank transfer upto one week after we troubleshoot your computer.

 A remote assistance session upto 15 minutes will only cost Rs. 500/-.  Half an hour will cost Rs. 1,500/- . Beyond that, a session upto one and a half hours will cost Rs. 2,500/-.

Connect now using one of the methods:

1

Using Remote Assistance directly from this website

Enter the Session ID below that we inform you by phone, SMS or e-mail. You will then be promoted to download 'ZA_Connect'.

Once the file is downloaded, either click on it or go to your 'Downloads' folder and double-click on the 'ZA_Connect', tick on 'Run' and then click on the 'Yes' button.  Then tick on the 'Join' button. Your desktop background colour will turn to black.

The remote session is now ready.
All connections are encrypted and are very secure.

Sit back and relax!

2

Download the Remote Assistance Software directly to your computer

Click here to download the software to your computer now

Download and run the software that will enable remote assistance

Once the file is downloaded, go to your 'Downloads' folder and double-click on the 'CustomerPlugin', tick on 'Run' and then click on the 'Yes' button.

On your desktop screen you will find an icon called 'Zoho Assist - Customer Plugin'. Double-click on it and enter the Session ID we provide you. Tick on Join Session and tick on 'Yes'. Tick on Join again. Your desktop background colour will turn to black.

The remote session is now ready.
All connections are encrypted and are very secure.

Sit back and relax!

Payments

Payments for our services can be made using credit or debit cards.
Please select the proper amount and click on the PayHere button

Remote Assistance

Rs.  500

Remote Assistance

Rs. 1000

Remote Assistance

Rs. 1500

Remote Assistance

Rs. 2000

Remote Assistance

Rs.  2500

Remote Assistance

Rs. 3000

Remote Assistance

Rs. 4000

Remote Assistance

Rs. 5000

Mobirise
Address

129/14, Kadawatha Road
Dehiwala

Contact

Email: altaf@mediamatics.net 
Phone: +94 777-318322                

Website

www.mediamatics.net